29 may 2018
For this final edition of the year 2018, UX meetups offers you two exceptional speakers in their field!
Thérèse Migan Ergonomist - Ubisoft Montreal –
Thérèse Migan has been an ergonomist for 5 years at Ubisoft Montreal, working closely with technical teams. She will discuss the challenges encountered in such a large global structure.
Pierre-Luc Girard President, PLG Digital –
Pierre-Luc Girard, a specialist in advertising and digital performance, works with companies to grow their influence and help them carve out a prominent place on the web. He will talk about user qualification and various strategies for optimizing conversion funnels.
26 february 2018
For this third edition of the season, three guest speakers will come to talk to us about the practices they use in their respective companies to offer the best possible experience to all their clients. Design thinking, e-commerce, marketing targeting - the topics discussed will be varied, just like the profiles of our guests.
Philippe Lafoucrière CEO Gemnasium, Engineering Manager - Security Products at GitLab –
Philippe, CEO of Gemnasium, will talk to us about how the tech company approaches user experience for its clients. Recently acquired by GitLab, the organization provides security solutions that are developed by programmers, for programmers.
Christian Bond CEO SaucesPiquantes.ca –
The CEO of the transactional platform SaucesPiquantes.ca will discuss the e-commerce practices and customer experience employed by the company to convey curiosity and passion for the world of hot sauces to its Quebec customers.
Benoît Meunier IMB Montreal –
With over 15 years of experience, Benoît holds the position of Senior UX Designer at IBM in Montreal. Our guest will revisit several Design Thinking projects undertaken for various clients.
1 november 2017
International UX Day
Initiating a digital transformation is not as straightforward as it's often made out to be. Fortunately, there are effective user experience (UX) methods to address these challenges while reducing risks. This day is designed for digital professionals, designers, product managers, executives, decision-makers, directors, presidents, vice presidents, and leaders driving digital products and services forward within your organization.
Experience Design, or How to Move from Delivery in Familiar Territory to Re-enchantment in Unknown Territory
Corinne Leulier Director of User Experience and Customer / Innovation through Usage - Klee Group (Paris, France) –
Adopt a hat and emerge alive from the digital transformation
Laure Gabrielle Chatenet Digital Customer Experience Strategist, UX-co (Québec) –
Storytelling and Social Media: Has Content Become the Customer Experience?
Jacinthe Busson Designer & Chief Operating Officer - Fastory, Kontest (Paris, France) –
Facilitating the change of a corporate culture through EX (employee eXperience)
Nadège Bide Head of UX and Design Thinking – Palo IT (Paris, France) –
One of the major contributions of UX in digital transformation: the redefinition of business models
Chrystel Black Director User Experience – JDA (Montreal) –
Mastering the balance between SEO and UX in the Era of Inbound Marketing
Frédéric Charest Marketing Strategist - Microsoft Dynamics 365 - SherWeb (Sherbrooke) –
Beyond UX: The significance of customer experience (CX) in successfully navigating digital transformation
Catherine Gauthier Senior Consultant – Gauthier CX (Montreal) –
Interview: Quebec's digital hardware store, Canac's grand project
Simon Goudreault Director of Web business and technologies - Canac (Quebec) –
20 october 2017
Within the scope of the Coopérathon organized by Desjardins Lab, Les Soirées UX are proud to host the evening of October 20th in Quebec City and act as mentors. The event will take place at Le Camp in Quebec City.
Workshop: Create quickly and effectively with game storming.
Julien Leroi UX Designer –
The gamestorming culture emerged in the 1970s in Silicon Valley. During this workshop, we will explore how to innovate, create, prototype rapidly to move on to the next phases of validation. Forget about the Design Sprint, you haven't seen anything yet :)
What is gamestorming? As the name suggests, gamestorming comes from two different words: "game" and "storming." The former, as you probably already know, refers to games. The term "storming" refers to the assault on a military position by a commando or a group of fighters.
Simply put, gamestorming can be understood as applying game principles to brainstorming techniques or brainstorming through games.
This method significantly boosts creativity and the generation of new ideas by simply changing the rules governing interactions. Of course, a few accessories are necessary in implementing gamestorming.
About Julien: With 4 years of professional experience as a UX designer and UI/UX Designer, along with a certified diploma in UX Design, I engage from exploration to realization by analyzing, deciphering, and deeply addressing design issues in the projects entrusted to me. I leverage a range of certified user-centered methodologies to create a human-machine interface, crafting its graphics myself. I work extensively in evangelizing and crafting relevant UX strategies tailored to your organization, specializing in agile UX processes and design sprints.
Kickstart your project on the right foot.
Laure Gabrielle Chatenet Digital customer experience strategist - UX-co –
Starting a new project with collaborators comes with its set of challenges. We often believe we're prepared, yet we find ourselves continually hindered by a series of constraints. What if the difficulty in starting was due to conflicting visions, both internally and externally? How do we sift through genuine risks and detractors or resistance? A crucial aspect in innovation is addressing the company culture and the digital collaborators, whether they're internal or external.
During a workshop, we will see how all participants in the room can view the project from the same perspective and identify both positive and negative aspects while wearing the same hat. With a shared understanding, it becomes easier to build a product or service aligned with the company's business objectives and targeted clientele. It also becomes simpler to determine what to evaluate, both among competitors and internally.
About Laure Gabrielle: Following the completion of her Master's in User Experience at Université Laval in Quebec, Laure Gabrielle founded UX-co, a customer experience consultancy, where she undertakes significant assignments in both the public and private sectors with international clients. As a co-founder of Capian, a usability evaluation tool, she engages with the community by founding "Les soirées UX," the premier UX event in Quebec.
UX strikes back! The power of user experience in digital projects
Jean-Michel Lacroix Co-founder - Capian.co –
Your project is innovative, incredibly appealing, leveraging cutting-edge designs, and the best technology in the world. All your friends praise how beautiful your site is, and your budget is well invested, perhaps entirely in development. Success seems within your grasp! But... no one seems to be using it. Could you have forgotten something?
UX is a product design strategy that places the user at the center. Since adoption is the key to any success, listening to your customers, understanding their needs, and quickly and effectively learning from them is crucial. For this purpose, there are user-centered design methods that validate, create, and iterate rapidly in a virtuous cycle of discovery and continuous improvement. These methods will maximize the success of your projects!
About Jean-Michel: Passionate about simple and efficient products, Jean-Michel has been working on projects in various industries for over 15 years. With a background in programming, his original and avant-garde approach has contributed to the success of renowned companies. As a co-founder of UX-co and the creator of Capian, he assists organizations in tackling the challenges of innovation they face. Passionate about understanding dynamics, he is always seeking the best ways to assess and design processes.
3 may 2017
For this final edition of the season, three speakers will discuss the role of user experience, users, and innovation within the large organizations where they currently work or have worked in the past.
Simplicity is not simple
François Gillon Electronic business advisor - iA Financial Group –
Drawing from his experience in one of the world's largest banks, François will explore simplicity in the banking and financial world, the obstacles to simplicity, and the methods to implement for making things simpler.
About François: For over 15 years, I've developed a genuine passion for how digital technology can simplify our lives. For nearly 11 years, I've been able to leverage this passion while working for one of the world's largest banks, Deutsche Bank, gradually enhancing the customer experience.
From reviewing the corporate website to developing an omnichannel approach and creating a personalized experience in the online banking environment, the customer has always been at the forefront. With this experience, I advised the CEO to help the bank leverage digital tools and develop a customer-centric approach by creating personas representing different types of clients.
Since then, I've been with iA Financial Group for nearly 3 years, contributing to the company's digital development with exciting challenges on the horizon.
UX in a government organization: Utopia or Reality?
Charles Gauthier Webmaster - Société de l'assurance automobile du Québec (SAAQ) –
Charles has been working within the Quebec government for nearly 15 years. He started as a web integrator, then worked as a webmaster for various organizations, and currently serves as a UX advisor at the Société de l'assurance automobile du Québec (SAAQ).
About Charles: With nearly 15 years of experience within the Quebec government, Charles began his career as a web integrator and later assumed the role of webmaster for different organizations. He currently serves as a UX advisor at the Société de l'assurance automobile du Québec (SAAQ).
Title of the conference will be confirmed
ilias Benjelloun Interpreneurship Catalyst - DesjardinsLAB –
I will share my experience in building innovation capacity within Desjardins LAB, as well as that of Montreal NewTech, which has been contributing to the growth of the startup ecosystem in Montreal for nearly 9 years. This will be an opportunity to share my successes, failures, and the lessons learned that you can take back to your companies. If you work in a company or government organization that is contemplating environmental, process, and open innovation questions, this is for you!
About Ilias: Ilias Benjelloun has been involved for several years in Montreal's startup community through Montreal NewTech, the largest nonprofit organization in Montreal's domain founded in 2008. He has supported and assisted hundreds of entrepreneurs. Within Desjardins Lab, he also contributes to fostering and accelerating innovation within the Desjardins Movement while cultivating strong relationships with various innovation communities to amplify positive impact in Quebec.
21 february 2017
Online marketing: The importance of communication in customer experience - An interview with Michael Carpentier
Michael Carpentier Rituels - FYRI –
Michaël Carpentier, the irreverent merchant, will dive back into his former life as a digital consultant for one evening. In an interview format, he will discuss his experience as a consultant turned merchant with Rituels, how his expertise in communication helps him establish his presence and make a lasting impression online, and the importance of the customer experience.
UX and Accessibility: Friends or Enemies?
Mathieu Thériault Accessibility and UX specialist at CIAO –
Mathieu will analyze the relationship between accessibility and interface design (UX/UI) to explore how one can be beneficial to the other, and how accessibility can be integrated into design.
8 november 2016
Special Edition featuring international speakers for the Digital Customer Experience Day as part of World Usability Day 2016.
Editorial content to boost sales
Olivier Sauvage Wexperience (France) –
How to sell magazine subscriptions when you're the second-largest magazine publisher in France? Olivier Sauvage, Director of Wexperience Agency, will demonstrate with a concrete case how editorializing content has increased subscription sales on the prismashop.fr website.
About Olivier: Currently the founder and CEO of Wexperience, a digital ergonomics agency for e-business, Olivier is also a blogger through his site capitaine-commerce.com, voted the best e-commerce blog in 2009. As a speaker and blogger, he is a reference for any e-commerce project.
Improve your interfaces through user input
Rodolphe Héraud Testapic (France) –
By placing users at the heart of design, discover how you can enhance your UX. Explore practical examples demonstrating how to implement tests to understand user expectations, the associated costs, which elements to test, and the benefits to gain.
About Rodolphe: Rodolphe is a co-founder, partner, and Lead UX at Testapic.com, a company established in 2011, specializing in creating, conducting, and analyzing remote user tests on computers, tablets, and smartphones. With a background in multimedia graphic design, he early on placed the user at the center of his designs. During four years as a freelancer and five years as a UX manager at an advertiser, he has designed information architecture and interface experiences for numerous projects.
Having conducted over 40 studies through remote user tests, he has developed a particular affinity for user experiences and continuously questions himself by studying their behavior.
Smart City: How to foster collaboration among city stakeholders
Maël Inizan NUMA (France) –
Under the impetus of public institutions, the smart city must be built using a cycle of small-scale experimentation and prototyping to engage large companies and startups in an innovation dynamic.
About Maël: Within NUMA, Maël designs and leads Open Innovation programs that bring together large companies and startups. He supports project teams in identifying the right problems to solve through approaches focused on experimentation and user engagement. Presently, he notably leads the DataCity program.
20 september 2016
Turning Users into Ambassadors
Francois Lanthier Nadeau Content & Growth, Snipcart - SaaSpasse –
Lightning Talks by the Community!
The formula is simple: short "lightning" presentation (5 minutes without support). Share successes or difficulties encountered in assignments, client projects, or startup projects. There's only one rule: the intervention must be constructive.
17 may 2016
The challenges of UX/UI in the context of security
Louis Nadeau Manager Product Security at Bentley Systems –
When supporting emotion unlocks behaviors
Isabelle Lopez Engagement strategies specialist at MA-14 - MySmartJourney –
23 february 2016
User experience work in hostile environments
Catherine Roy Freelance UX designer –
The customer and user experience are integral (interview)
Daniel Riou Founder, Défi Entreprises –
12 november 2015
An exclusive edition featuring international speakers for the Digital Customer Experience Day as part of the World Usability Day 2015! Download the press release
The press release is exclusively in French
How to design mobile navigation
Amélie Boucher UX Designer & Ergonomist (France) –
Pressed, interrupted, distracted... mobile users certainly cannot afford unnecessary screens, lengthy paths, and getting lost. What can we do to make their lives easier? To enable them to access the content they want as quickly as possible?
We will explore the options that can be considered, but most importantly, how to choose them according to your context: visible menu or hidden menu, hamburger menu, tabs, gesture navigation... We will also see how optimizing navigation can involve eliminating the need for navigation altogether: maximizing efficiency can be a game-changer!
Amélie Boucher is an expert in UX design. She has been practicing web and mobile user experience for 12 years across various domains: e-commerce, editorial, social networks, business software, and applications... In 2003, after obtaining her master's degree in ergonomics, she launched the website www.ergolab.net, a pioneer in the rise of the discipline in France. With the goal of familiarizing UX to all those involved in creating web and mobile services, she authored books on the subject (Web Ergonomics, Illustrated Web Ergonomics, and Mobile User Experience, Eyrolles editions). In 2013, she co-founded a design micro-studio with Nicolas Hess: L'UX sur le gâteau.
Web quality: preventing risks, enhancing the web
Élie Sloïm Quality manager, trainer, speaker, author (France) –
The Web project is complex. It mobilizes many skills, and professionals involved must master very diverse expertise. This is probably one of the reasons why in the Web world, there are numerous experts and specialists, while true generalists are still too rare. Does the digital sector need a foundation of minimum knowledge and skills for Web professionals? We will explore how the Web quality approach allows defining such a foundation and highlighting daily risks for website users. We will also examine the role of this approach in developing a common culture for the Web sector.
Quality Manager, Élie Sloïm has been working since 1999 on the quality of online services, particularly on website evaluation and certification aspects. As President of the company Temesis, specialized in quality, compliance, and online service accessibility, he intervenes with numerous project owners and contractors for Internet and intranet sites. He is the founder of the Opquast (Open Quality Standards) project, which he has been leading since its creation.
He speaks about website quality and accessibility at numerous conferences (a11y Québec, Confoo Montreal, ParisWeb, Open Data on the Web, Flupa UX day…) and has written over 150 articles on Web standards, UX, and digital accessibility.
He has authored several forewords for professional works, including "CSS2" by Raphaël Goetter, "Ergonomie Web" by Amélie Boucher, "Card Sorting" by Gautier Barrère and Eric Mazzone, and "Intégration Web: les bonnes pratiques" by Corinne Schillinger, published by Eyrolles. He is the co-author of "Site Web: les bonnes pratiques" and "Qualité Web," the reference work on Web quality management.
Transatlantic digital practices
Élie Sloïm, Amélie Boucher, Nicolas Hess, Pierre-Étienne Vachon, Laure Gabrielle Chatenet Animated by Jean-Michel Lacroix
15 september 2015
Effective integration of teams in a project. Successes and failures.
Phillipe Cantin CTO at SAGA and ioTheatre –
Creative sciences
Pierre Leroux VP of user experience at OVH –
25 may 2015
Selling to goldfish: the foundations of neuromarketing
Pierre-Étienne Vachon Mille Verba –
Dogfooding: how to apply UX methods to yourself as a Lean Startup
Jean-Michel Lacroix Co-founder at Capian –
Understanding the human behind the user, cognitive science research supporting design
Serge Pelletier Laval University –
18 february 2015
Transitioning a UX team into agile mode - Lessons learned
Jérôme Galiana Live Nation –
Marques & Marques
Manon Gruaz Arcbees –
Google Glass: a glimpse of the future in the present
Bertrand Lirette Laval University –
13 september 2014
Special edition with an international speaker for world usability day 2014!
Can we do UX without method and without evaluation?
Christian Bastien Professor at the University of Lorraine in Metz –
Apply methodologies to achieve your goals.
Jean-Michel Lacroix Co-founder at Capian –
11 september 2014
Robotic orthosis, Keeogo, for improved walking.
B-Temia –
Challenges encountered in data visualization related to user experience.
Éliot Jacquin 04h11 –
From theory to practice.
Frédérick Brault Electronic Business Advisor, Desjardins –
20 february 2014
Organized in collaboration with the team from Tout le monde UX based in Montréal.
Theme: From idea to reality.
The challenges of the industrial environment
Frédéric Paré Founder at E’Mind Tek
Simple Execution
Vincent Dagnault Owner and business coach — AdValeo
Lightning talks!
Frédérik Brault will talk about his apparto experience.
Jean-Michel Lacroix will explain why Gofellow didn’t work.
10 october 2013
Organized in collaboration with the team from Tout le monde UX based in Montréal.
Theme: Adapting UX design stages according to our objectives.
The resolution of a social problem: The contribution of the ethnomethodological approach
Mathieu Thériault, Stéphanie Turgeon-Girard, Hugo Savoie, Tony Aubé Winning Student Team at CHI 2013 in Paris
Design and UX, human intervention beyond technological capabilities
Isabelle Fluet Artistic director at iXmédia
One might sometimes get the impression that the role of designers is simply about coloring schematic mock-ups like paint by numbers, but no, that's not really the job of a web designer. The enhancement, the interpretation of the interface by an expert resource where every detail matters will make all the difference in bringing the product to life. Does design help or hinder UX?
Flat design is a strong trend currently seen in iOS 7 and previously with Windows 8, but is it really new? What does it represent for the user? What are the dangers of this type of interface? Interfaces have long been created by technological constraints; despite time and history, are there principles that remain essential?
UX in advertising: The silent revolution
Daniel Ouellet Digital creative director, Cossette
The advertising world is undergoing a real upheaval. Even the definition of the word 'advertisement' needs revision. One thing is clear: advertisers can no longer simply communicate. Now, the aim is to engage the consumer. How do we move away from conveying a message to creating experiences and products? How do we address the challenge of relevance and design desired and desirable approaches? Daniel will share his thoughts on the subject as well as his working methodology with you.
2 may 2013
Organized in collaboration with the team from Tout le monde UX based in Montréal.
Theme: 'Serious Gaming'.
Designing educational games, it's possible!
Louise Sauvé TÉLUQ –
Iboolab for the Education / Pedagogy aspect
François Boucher-Genesse –
(Affordance) for Professional Training
Pascal Nataf –
The serious game... so are we playing or being serious?
Jean-François Bourbeau –
